Plantinfo.net Remote maintenance

There are times when one can't go any further. In these cases, Plantinfo.net remote maintenace is the ideal solution. If a question about using our online trade platform cannot be solved by phone or mail, our service staff will assist you using Plantinfo.net remote maintenance. The benefits for you: quick, direct, competent, and secure support.

How does remote maintenance work?

The process is easy - no installation required. Start Plantinfo.net Remote maintenance with one click ( the "Team Viewer" switch on the lefthand side) and confirm that you want to start the session. A small window with your personal access code will then appear. If you give this code to a Plantinfo.net service employee, they can work on your computer during an agreed brief period or guide you through the process.

• The Plantinfo.net remote maintenance can and will only be used and started with your permission.
• You can decide whether you want only your screen to be seen by us, or if we may use areas of your computer - whichever you prefer
• You can terminate the remote maintenance at any time.
• We keep your information confidential and will not disclose it to third parties

Please note: You tell us what data we may access and what data we may not access. We will not view or save any personal data stored on your computer and will view your computer only for as long as you allow us to.